Heartland will provide a wide range of support services and subject expertise to assist the FTC with strategic planning, annual performance planning and reporting, program evaluation, and implementing applicable provisions of the Government Performance and Results Modernization Act and other relevant guidance. This contract expands on Heartland’s role as a partner with multiple Department-level Federal agencies and offices. It also reiterates Heartland’s capacity to support a wide range of government services across each region of the country.

Heartland supports the US Department of Agriculture (USDA) with Physical Security Requirements. Heartland provides security support services to include program management, continuity of operations expertise and administrative assistance to ensure completeness of USDA’s assigned security missions.

Heartland provides Professional Support Services to Western Area Power Administration (WAPA) within the U.S. Department of Energy (DOE). WAPA is the largest of the four power-marketing administrations (PMAs)—with a service area that encompasses a 15-state region of the central and western United States.

Heartland supports two projects within the U.S. Department of the Air Force. For the Air Force Medical Support Agency, Office of the Surgeon General, Research and Acquisitions Directorate SG5, Heartland performs program management support, medical research and development, and acquisition life cycle support. For the Headquarters Air Force Reserve Command Director of Staff (AFRC/DS), Heartland provides analytical support to develop requirements for the Strategic Integration/Transformation initiatives.

Heartland provides technical services to support the completion of Human Centered Design-based workshops focusing on cyber challenges and other topics. Heartland conducts workshops to identify and synthesize solutions to complex problems and develops strategic plans to prepare for future operating environments.

Heartland is the prime contractor providing program support to the Office of Emergency Preparedness and Response Operations (EPRO) within the Centers for Medicare and Medicaid Services (CMS). Heartland provides professional advice, subject matter expertise, and training on CMS continuity policy.

Heartland is the prime contractor supporting the Naval Facilities Engineering Command (NAVFAC) in processing the Navy’s global utility invoices, representing $1.2 billion in annual utility spending. Heartland is responsible for the overall project management, transitioning responsibilities and information from the prior vendor, business process design and optimization, and ensuring performance metrics are met.

Heartland provides laboratory support services that include physical science technicians, chemists, and laboratory safety/quality assurance officers to the Alcohol and Tobacco Tax and Trade Bureau (TTB) within the U.S. Department of the Treasury.