Heartland provides a wide range of support services and subject expertise to assist the FTC with strategic planning, annual performance planning and reporting, program evaluation, and implementing applicable provisions of the Government Performance and Results Modernization Act and other relevant guidance. This contract expands on Heartland’s role as a partner with multiple Department-level Federal agencies and offices. It also reiterates Heartland’s capacity to support a wide range of government services across each region of the country.

Heartland supports numerous agencies within the US Department of Agriculture (USDA). For multiple agencies, Heartland coordinates visitors to USDA facilities throughout the country. Heartland previously provided security support services to the Office of Homeland Security. Heartland also provides administrative support staff to the Natural Resources Conservation Services to support the implementation and management of USDA Farm Bill Programs. Additionally, Heartland provides HSPD-12 identity management and credentialing support to the Food Safety and Inspection Services.

Administration (WAPA) within the U.S. Department of Energy (DOE). WAPA is the largest of the four power-marketing administrations (PMAs)—with service areas that encompass a 15-state region of the central and western United States. Heartland also supports the Office of Energy Efficiency & Renewables Energy (EERE) with Appliance and Regulatory Support services to include eDocket Records Management, Engineering, and Executive Administration support. Additionally, Heartland supports DOE’s Office of Technology Transitions (OTT) with data collection, management, analysis, evaluation and reporting activities.

Heartland supported two projects within the U.S. Department of the Air Force. For the Air Force Medical Support Agency, Office of the Surgeon General, Research and Acquisitions Directorate SG5, Heartland performed program management support, medical research and development, and acquisition life cycle support. For the Headquarters Air Force Reserve Command Director of Staff (AFRC/DS), Heartland provided analytical support to develop requirements for the Strategic Integration/Transformation initiatives.

Heartland provided technical services to support the completion of Human Centered Design-based workshops, focusing on cyber security challenges. Heartland conducted workshops to identify and synthesize solutions to complex problems and developed strategic plans to prepare for future operating environments.

Heartland provided program support to the Office of Emergency Preparedness and Response Operations (EPRO) within the Centers for Medicare and Medicaid Services (CMS). Heartland provided professional advice, continuity of operations (COOP) subject matter expertise, and training on CMS COOP plans and policies.

Heartland is the prime contractor supporting the Naval Facilities Engineering Command (NAVFAC) in processing the Navy’s global utility invoices, representing $1.2 billion in annual utility spending. Heartland provides project and workflow management of a web-based utility bill process, ensuring performance metrics are met.

Heartland provides laboratory support services—including physical science technicians, chemists, and laboratory safety/quality assurance officers—to the Alcohol and Tobacco Tax and Trade Bureau (TTB) within the U.S. Department of the Treasury.

Heartland provides audit sustainment support services to the Financial Management Directorate within Washington Headquarters Services (WHS). Heartland’s support focuses on the improvement of business processes and internal controls of operations, financial reporting, and financial systems.

Heartland provides physical security support to Headquarters, United States Army Corps of Engineers. Heartland provides strategic and project management including quality technical, analytical, planning, and administrative support to USACE’s Physical Security Branch, Operational Protection Division (OPD).

Heartland provides accounting and asset valuation services to the Pentagon Force Protection Agency to assist in preparation efforts for DoD-wide financial audits. Heartland works under the aegis of the Office of the Chief of Staff (OCoS) and performs the full spectrum of accounting and asset valuation tasks.

Heartland provides physical security support to the Fish and Wildlife Service (FWS). Heartland provides program management and subject matter expertise to facilitate the implementation of a strategic security framework to improve the security of FWS buildings, grounds, and property that is owned, occupied, and leased by the Agency.